Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Khushal Patil T-16, Silicon Shoppers, Udhna Main Road, Udhna, Surat, Gujarat – 394210 +91 7984140192 khushalgrowwealth@gmail.com Mon-Fri 11 AM – 05 PM
Head of Customer Care Khushal Patil T-16, Silicon Shoppers, Udhna Main Road, Udhna, Surat, Gujarat – 394210 +91 7984140192 khushalgrowwealth@gmail.com -
Compliance Officer Mr. Laxman Patil T-16, Silicon Shoppers, Udhna Main Road, Udhna, Surat, Gujarat – 394210 +91 8347817623 laxmanpatil92446@gmail.com Mon-Fri 11 AM – 05 PM
CEO - - - - -
Principal Officer Mr. Kamlesh BhatubhaiSandanshiv T-16, Silicon Shoppers, Udhna Main Road, Udhna, Surat, Gujarat – 394210 +91 9374553229 cakamleshbs@gmail.com Mon-Fri 11 AM – 05 PM
  • The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.For more details go to: - https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
  • We aim to resolve all grievances within 21 working days from the date of receipt.
  • If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
  • SCORES Portal: scores.sebi.gov.in.
  • In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
  • ODR Portal: smartodr.in.